Mint Payments (Mint) has been appointed as an official payments partner for luxury travel group, Abercrombie & Kent (A&K). The agreement will see A&K’s agency partners utilising MintEFT for their B2B payment requirements, enabling real-time payments between travel agents and suppliers across Australia and other countries.
A&K’s decision to partner with Mint for the new MintEFT solution was largely influenced by the client base Mint has onboarded since MintEFT’s launch in September 2021. In addition, the MintEFT platform offers advanced capabilities and features while providing competitive pricing and Mint was able to take into account the needs of A&K’s agency partners and adapt the system quickly.
When discussing the features that the A&K team felt would be of most benefit, the ability to enable dual authorization for payments including refund payments was a key factor, being crucial to meet A&K internal policies and procedures.
A&K were also impressed with MintEFT’s higher level of efficiency and additional features, such as the ‘Refund’ request feature, which was not available with their previous solution.
A&K’s Head of Agency Sales, Ann-Marie Chapman, had this to say of the partnership;
“We’re happy to be working with MintEFT to provide a flexible and robust payment system for our Agency partners, especially as we all adapt to travel in a post pandemic world.”
Director of APAC Operations and Mint Co-Founder, Andrew Teoh, commented;
“We are delighted to welcome A&K to the Mint family. The brand highly regarded for its luxury bespoke travel adventures, and their attention to detail and focus on customer service translates across to their business practices as well. It is clear from our discussions that our companies share the same philosophy that streamlined systems and processes will deliver efficiencies for their agents, enabling them to focus on the needs of their customer while ensuring that bookings are managed securely and effectively - we are excited to assist in their ability to do so.”
Find out more about MintEFT here.
Abercrombie & Kent is the world’s leading luxury travel business and has been a pioneer of experiential luxury travel since 1962. Founded as a luxury safari company in Africa, A&K today has over 55 offices in more than 30 countries. The company specialises in private, tailor-made, and flexible small group travel to every corner of the globe and has a wholly-owned portfolio of cruise boats, luxury lodges, tented camps, hotels, and all-terrain vehicles. As part of its global commitment, Abercrombie & Kent is committed to responsible and ethical tourism and through A&K Philanthropy supports projects in the communities where its guests travel dedicated to positively impacting lives and livelihoods.
Find out more about Abercrombie and Kent here.